Towards ICT E-government Model for Development Projects Monitoring

Abstract. In recent years, e-government has been adopted worldwide. On the other hand, the developing world and the Sub Saharan African (SSA) countries in particular implement various development projects as means to provide solutions to problems facing their populations. However, the impact of these projects on communities is still very poor despite multiple aids from national and international aid agencies, governments and non-governmental organizations (NGOs). In this paper we present an ICT e-government model that is able to strengthen efficiency, and sustainable implementation of development projects in a SSA country. Ontology is employed to represent the knowledge base component of the e-government model. Agent technologies are investigated to equip the model with intelligence. How the model must be integrated in the web-based e-government environment is specified. The study aims to provide an ICT-based monitoring and evaluation mechanisms of projects; which will benefit the communities, government authorities, businesses, and donor organizations significantly.

Keywords: E-government, Development Project, Ontology, Agent Modelling, Distributed Systems


Fonou-Dombeu, J.V.F. (2010) Towards ICT E-government Model for Development Projects Monitoring,Proceedings of the 3rd International Conference on ICT for Africa, March 25-27, Yaounde, Cameroon. Baton Rouge, LA: International Center for IT and Development.

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The Promise of System Dynamics in Sub-Saharan Africa

Purpose: The research explores the use of Systems Dynamics (SD) in managing complexities in SSA.

Design/methodology/approach: The overriding objective is a demonstration of the applicability and usefulness of the SD approach in SSA and why it needs to be adopted in curricula and management training programs for the region.

Findings: Using the SD’s approach to investigate the structure of some socio-technical challenges within SSA reveals additional system components specific to the region such as culture and the added impact of well known system elements such as delays in feedback loops.

Research limitations/implications: It demonstrates the relevance of the SD’s approach to management problems with SSA. These overshadow technical issues such as ICT challenges. More action-oriented research is needed.

Practical and Policy implications: Adoption and widespread application of the SD’s approach especially at the strategic management levels in government and other organizations in SSA may just be the missing link needed to reverse the leadership failures in the region and bootstrap a process for better policy formulation and redesign for economic progress.

Social implications: The social implications will also be enormous as SD is all about empowering decision makers with better understanding of the complexity within systems they have design and execute. The approach helps them identify levers of control for ameliorating the problem situations. Issues that plague the SSA region such as poverty, disease, agricultural, etc can be better understood and addressed with SD tools.

Originality/value: Research identifies the Systems Dynamics paradigm as offering perhaps the best set of conceptual, modeling and simulation tools for policy formulation and redesign within SSA.

Keywords: social ills, cultural habits, problem complexity, systems thinking,  system dynamics, modeling, computer simulation


CITE AS:

Fonkam, M.  (2010) The Promise of System Dynamics in Sub-Saharan Africa, Anthology of Abstracts of the 3rd International Conference on ICT for Africa, March 25-27, Yaoundé, Cameroon. Baton Rouge, LA: International Center for IT and Development.

TO ACCESS FULL PAPER, CONTACT AUTHORS VIA CORRESPONDING EMAIL (mfonkam@aun.edu.ng).

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Télémédecine au Cameroun

Abstract. Ce document décrit la mise en place de la télémédecine, son fonctionnement au Cameroun et son impact dans la vie des populations camerounaises. L’entreprise Genesis Telecare est pionnière de ce projet au Cameroun et ses actions en ce qui concernent la télémédecine, sont listées dans ce document. Grace à ce document, nous constaterons que les Technologies de l’information et de la Communication (TIC) sont mises au service de la médecine actuelle non pour la remplacer, mais pour la compléter.

Keywords: Télémédecine, Genesis Telecare, Abong – Mbang, Yaoundé, Cameroun, ECG, TIC.


Mengue, A.M. and Bonjawo, J. (2010) Télémédecine au Cameroun, French Doctoral Consortium of the 3rd International Conference on ICT for Africa, March 25-27, Yaounde, Cameroon. Baton Rouge, LA: International Center for IT and Development.

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Technological Innovations in Bank of Africa (Uganda): An Evaluation of Customers’ Perception

Abstract: This study sets out to ascertain customers’ perception on the effect of Information Technology innovations or electronic delivery channels in Bank of Africa (U) Ltd. This was prompted by a shift in adoption of new banking technologies in Uganda. A cross sectional survey was used and quantitative, descriptive techniques were employed in data collection process, analysis, presentation and discussion of findings. The data used was primary, collected from the Information Technology employees and customers in selected branches of Bank of Africa (U) Ltd. Descriptive statistics examined the Information technology innovations. Correlation and regression analysis using statistical package for social scientists determined the relationship between Information technology innovations and service delivery. The research based on management innovation theory of services by (Voss et al. 1992).

The results indicate that technological innovation or electronic delivery channels have contributed positively to the provision banking services in Bank of Africa particularly Automatic Teller Machines and internet banking. The research covered one commercial bank among sixteen. Covered mainly customer perception. Future research to cover more than one commercial bank for comparison purposes.

For banks to remain competitive there is considerable need to be innovative by adopting and diffusing various Information Technology innovations. Managers of banks will benefit from the study because faced with the current competitive, turbulent and unpredictable banking business environment, continuous, fundamental and lasting system wide change in management and innovativeness are critical. Financial transactions of clients are more with Automatic teller machines than with employees of Bank of Africa. Automatic Teller Machines have shielded human contact. Clientele of Bank of Africa have increasingly appreciated and adapted to use of Automatic teller machines and internet Banking which has improved on service delivery.

Keywords: Information Technology, Innovations, Service delivery


Moya. M., Balunywa, W. and Nanyuma, R. (2010) Technological Innovations in Bank of Africa (Uganda): An Evaluation of Customers’ Perception, Anthology of Abstracts of the 3rd International Conference on ICT for Africa,March 25-27, Yaoundé, Cameroon. Baton Rouge, LA: International Center for IT and Development.

TO ACCESS FULL PAPER, CONTACT AUTHORS VIA CORRESPONDING EMAIL (musamoya@yahoo.com).

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Provisions of Computer Technology in the Learning Development of Students with Visual Impairment

Abstract. This study aimed to present the experiences of students with visual impairment in Saint Louis University, Baguio City, Philippines in their employment of computer technology in their school activities. It specifically looked into the provisions of computer technology usage to their learning development and the problems they encountered in its use. From the analyses of the study, findings of the in-depth interview inquiry have surfaced three themes. It contributed to the development of their affective, social and academic skills. Furthermore, from the richness and thickness of the descriptions given by the respondents during the interview phase, five distinct themes emerged relative to the problems they encountered. These include the following factors: instruction, training, hardware, software, and they themselves as the learner. The results suggest that computer technology skills of students with visual impairment should be enhanced and their problems in its usage should be address.

Keywords: students with visual impairment, computer technology, learning development


Espique, F. (2010) Provisions of Computer Technology in the Learning Development of Students with Visual Impairment, Proceedings of the 3rd International Conference on ICT for Africa, March 25-27, Yaounde, Cameroon. Baton Rouge, LA: International Center for IT and Development.

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Politics Calling: Telephone Penetration as Indicator of Political Development in Africa

Emergence of information and communication technologies (ICTs) is expected to boost political development in non-Western societies. This expectation is anchored on the assumptions that ICTs radically alter access to information, dislodge entrenched social cleavages, and unleash new patterns of citizenship and civic engagement. We investigate these assumptions through an empirical assessment of the impact of ICTs on political development in sub-Saharan Africa. We construct a political development index (PDI) based on generally accepted essential elements of democracy. This facilitates our statistical analysis of the relationship between ICT penetration and political development in 48 African countries. The research outcome demonstrates a positive correlation between levels of ICT penetration and that of political development. This correlation is most significant for the telephone (fixed lines and mobile phones). Indeed, the telephone remains the most robust of all individual factors in explaining variations in political development in sub-Saharan Africa.

Keywords: political development index, ICTs and political development, ICTs and sub-Saharan Africa, Telephone and political development


CITE AS

Alozie, N.O. Akpan-Obong, P. and Foster, W. (2010) Politics Calling: Telephone Penetration as Indicator of Political Development in Africa, Anthology of Abstracts of the 3rd International Conference on ICT for Africa, March 25-27, Yaoundé, Cameroon. Baton Rouge, LA: International Center for IT and Development.

TO ACCESS FULL PAPER, CONTACT AUTHORS VIA CORRESPONDING EMAIL (patience.akpan@asu.edu).

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Perceived ICT Facilitation, Employee Competences and Performance of MFIs in Uganda

Ugandan populaces of over 30% continue to leave under abject poverty despite having MFIs to help alleviate the situation. This study therefore focuses on the relationship between Perceived Information Communication Technology facilitation, employee competences and performance Microfinance Institutions in Uganda.

A quantitative cross-sectional survey design was used with focus on the perceived information communication technology facilitation, employee competences and performance. A Statistical Package for Social Scientists was used to generate Zero order correlations for degree of relationship and multiple regression model for prediction of performance.

Results showed positive relationships between Information Communication Technology facilitation and employee performance implying that performance of MFIs would be enhanced with improved perception of Information Communication Technology and improved employee competences. The research covered Micro Finance institutions around Kampala city. Future research on Information Communication Technology and performance of Micro Finance institutions should be conducted across the whole country.

Therefore Microfinance firms should endeavor and rely more in developing and nurturing and exploiting optimally employee and skills and also improve on the perception about the value of Information Communication Technology if they are to continuously improve performance in terms of portfolio quality loan recovery and outreach. MFIs especially those in tier four, mostly SACCOS should work towards transforming into regulated financial institutions, so that they can establish standardized policies and procedures related to ICT, employees competences requirements and performance and capital financing so that they can truly promote their dual mission of serving the ultra poor. Train in modern ICT all productive staff in marketing and operations continuously advising on the value of embracing ICT in all their operations. This will lower costs of operations, increase output and attract a better and sustainable market.

They should specifically according to this study harness planning, monitoring, control and evaluation skills of their employees.

Keywords: ICT, Competences, Performance


Moya, M., Akodo, R. and Wanda, R.D. (2010) Perceived ICT Facilitation, Employee Competences and Performance of MFIs in Uganda, Anthology of Abstracts of the 3rd International Conference on ICT for Africa,March 25-27, Yaoundé, Cameroon. Baton Rouge, LA: International Center for IT and Development.

TO ACCESS FULL PAPER, CONTACT AUTHORS VIA CORRESPONDING EMAIL (musamoya@yahoo.com).

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